Monday, November 5, 2012

Assessing the County Welfare Office

Stern had to deal with a CWO case worker, two different supervisors and an assistant county director in order to ferret out bottomline information that would have the effect of facilitating the disposition of Mrs. Helm's needs, implies drastic administrative wonder understanding who is in charge of one individual client's case.

Further to this point, as Mrs. Stern discovered in a conversation with the soul of most authority at the CWO, an attitude that sought to pass up or otherwise abrogate responsibility for an individual who is a "client" of the system predominated at CWO. As long as private, state, local, or national accessiblework agencies undertook to provide for the needs of persons who had entered the CWO system in some form, CWO would programmatically drop out of the catch and leave the service to others. No less important is the point that CWO appears to have been niggardly with regard to making basic adjectival information available to those who must follow procedures that would affect the whole step of life for clients of the welfare system.
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Especially disconcerting is the fact that, although federal matching funds seem to be available for countyadministered socialwork cases that are put through the appropriate bureaucracy, the CWO had no intention of sorting out, let alone implementing (and so benefiting from) such revenuesharing schemes. This is why Mrs. Stern refers to her experience with a director at CWO as "singularly frustrating and


We would appreciate your comment in regard to . . . why

caseloads and said we would have to ask the State manager

infuriating" (14). Mrs. Stern continues,


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